Written by David Bielik
As educators and school administrators, our primary focus is often ensuring that students receive the necessary content to successfully complete their courses or pass exams. However, it's essential to remember that the way in which we communicate these ideas directly impacts how the information is conveyed, understood, and retained. Language is an incredibly powerful tool, not only in shaping communication but also in influencing how students and teachers feel in the environment we create for them.
Here are a few ways using intentional language can benefit both students and educators.
Language that builds relationships: Using supportive and encouraging language fosters empathy and trust, creating an environment where students and teachers feel comfortable to explore, take risks, and make mistakes.
For teachers:
Sometimes, small changes in how you communicate can have a big impact. For example, instead of jumping straight into classroom instruction, take a moment to walk around the room and greet students individually as they enter. Ask simple questions like, "How is your day going?" or inquire about their interests. These brief interactions help set a positive tone, showing students that you care about them and their well-being.
For administrators:
When speaking with teachers or staff, avoid diving straight into business matters. Start by asking, "How's your week going?" or inquire about their weekend plans. Remember and build on these conversations over time. Everyone is pressed for time, but taking a few seconds to show genuine interest in someone's well-being can go a long way in strengthening relationships and improving school culture. Strong relationships among staff lead to better teacher-student connections, ultimately enhancing student performance. It all starts with you!
Language that inspires engagement: No one likes making mistakes, especially in front of peers. By using language that highlights strengths, normalizes mistakes, and celebrates success, you can foster a positive and creative culture.
For teachers:
Being both realistic and optimistic is possible! Always highlight students' potential in your interactions with them. Helping them see their capacity for growth is key to encouraging perseverance. When asking for engagement during class, invite students to explain their thought process and any challenges they faced. This reinforces that the goal isn’t just “getting the right answer,” but rather exploring, creating, and learning through the process.
For administrators:
Be intentional in thanking your staff and offer specific feedback. Instead of a general "Thanks for all you do!" in an all-school email, take the time to stop by their room and let them know exactly what you appreciate about their interactions with students or contributions during meetings. Personal, meaningful recognition helps to strengthen the connection that your staff has to the school community at large.
Language that is inclusive: Everyone wants to feel noticed and valued. When people don't feel like they matter, they’re less likely to engage or improve themselves or the environment. By ensuring everyone has equal access to participate, we allow all voices and perspectives to be heard.
For teachers:
Learn your students' names and use them often! Saying a student’s name helps them feel recognized and comfortable in the classroom. It’s one of the simplest ways to acknowledge their presence and the contributions they bring. Beyond names, take the time to learn about your students' backgrounds and experiences to help them feel included. Inclusive language isn’t just about terminology; it’s about adopting a mindset that values each individual and their unique perspective.
For administrators:
Be mindful of favoritism. While it’s natural to connect with certain staff members, showing visible favoritism can harm relationships and morale. Favoritism can create divisions among staff and make some feel undervalued. To foster an inclusive environment, make an effort to acknowledge all staff members equally, recognizing their unique strengths and contributions. Inclusivity starts with balanced attention and genuine recognition of everyone’s efforts.
Language that encourages professionalism:
In my 15 years as an educator, one of my guiding principles was to treat students with the same level of respect and professionalism that I extended to fellow educators. Especially in a role of authority and leadership, it is important to consistently make sure to listen to students' concerns and work collaboratively to find solutions.
For teachers:
When engaging with students, take time to actively listen to them and confirm with them that you've understood their thoughts and concerns accurately. Share your perspective on the situation and avoid sarcasm or talking down to students. While you still maintain final authority, using professional and respectful language not only strengthens relationships but also helps prepare students for professional interactions in their future environments.
For administrators:
Modeling professionalism in your interactions with staff is crucial. Ensure you actively listen to teachers' concerns and address them thoughtfully, showing that their perspectives are valued. Use language that is constructive and solution-oriented, fostering a collaborative atmosphere. Consistently following up on decisions or feedback will demonstrate accountability and professionalism. By leading with this approach, you create a culture of respect and professionalism that filters down to teachers and students alike.
By being intentional with our words, we can create a learning environment that empowers both students and teachers. Whether it's offering constructive feedback, fostering an inclusive classroom, or supporting teacher development, the language we use can positively shape school culture and create a thriving and supportive educational environment. By focusing on how we communicate, we not only help students learn the specific content but also ensure they feel valued, respected, and motivated to succeed both in school and beyond.
The DMC Learning Success Team has over 30 years of combined experience in education, teaching in K-12 settings, and supporting learning success in college/university settings. Drawing from these experiences, DMC is committed to providing resources and tools related to our current work, which involves helping educational partners improve their culture through intentional and scalable solutions.